Refund & Cancellation Policy

Last updated: July 28, 2025

Thank you for booking a consultation with TJB Horizon. We value your time and aim to provide professional, reliable service. Please review our refund and cancellation policy below.

Cancellations
  • If you need to cancel or reschedule your consultation, please provide at least [24/48 hours] notice.

  • Cancellations made within this notice period may be eligible for a full refund or a one-time reschedule.

  • Missed appointments or same-day cancellations are non-refundable.

Refunds
  • Refunds are only available for cancellations made within the required notice period.

  • Once a consultation has been completed, no refunds will be issued.

  • If technical issues or unforeseen circumstances on our end prevent the consultation from taking place, you will be entitled to a full refund or free reschedule.

Rescheduling
  • You may request to reschedule your consultation at no additional cost, provided you give proper notice.

No-Show Policy
  • Failure to attend your scheduled consultation without notice will result in a forfeit of the fee with no refund.

Contact Us

If you have any questions about this policy, please contact us at: